Purrsonal Space: Cat Puzzle
support
There's a real human on the other side.
Let's get you back to playing.
Found a bug, have a question, or just want to say hi?
[email protected]General enquiries: [email protected]
A few quick answers
How do I restore Purr Club?
Open Settings and tap Restore purchases while signed in to the same App Store or Google Play account you used to subscribe. Restore brings back Purr Club only. Gems, cosmetics, and level progress are saved on your device and are not restored after you reinstall or switch devices.
How do I cancel Purr Club?
Cancel in the subscription settings of the store you used to subscribe, or use Manage subscription on the Purr Club screen. Uninstalling the game does not cancel it. Purr Club stays active until the end of the period you have paid for.
Why do I still see ads with Purr Club?
Purr Club removes the ads shown between levels. Rewarded ads, which you choose to watch for gems, a hint, or an archive day, stay available and are always optional. If between-level ads appear while you are subscribed, try Restore purchases in Settings, then email us.
How do I change my ad privacy choices?
Open Settings and tap Privacy choices, if shown for your region. On iOS you can also change tracking permission in the Settings app under Privacy & Security, Tracking.
Where did my progress go?
Progress is saved on your device after every move. Uninstalling the game, clearing app data, or tapping New game twice in the menu erases it, and it cannot be recovered.
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